Hospital Employee Recognition Programs | Hospital Service Awards | Healthcare Recognition | Healthcare Employee Recognition Programs | Award Concepts, Inc.

Welcome Spring!

April 5, 2011 by  

Spring and “springtime” refer to the season, and broadly to ideas of rebirth, renewal and regrowth.  It is a time of change welcomed by the end of a cold winter.  Spring to me is a time to be optimistic about the new year.  In with the new; out with the old mentality.  With that comes change in both my personal and professional life.

I had the opportunity to pick up one of our (Award Concepts‘) owners, Bob at the airport here in Atlanta last month.  We stopped by my house and I gave him the tour of the “Southeastern office”.  He was in town because his sister Judy was performing in a play just north of my residence in Commerce, GA.  Five years ago, when I lived in Chicago and worked at the corporate office, Judy worked at AC as a customer care representative.  That being said, I thought it’d be nice to accompany Bob and see Judy and her husband Al.  Prior to the play we sat out on the patio and as is the case when I’m around Bob, we got to talking business.  The most puzzling thing to an owner of a company and to a salesman of that company is why isn’t everyone a client…I mean…we sure feel like we are the best in our industry.  We searched for the answer and concentrated on this question for awhile.

I presented the idea that recognition programs are like cable television.  During the course of the year you receive promotions from many cable providers, but unless you’ve experienced problems with your current service you’re likely to not even think twice about switching providers.  When was the last time that I “shopped” cable providers in my area?  In the four years I’ve lived at my house I have had the same cable provider and I’ve never looked at any others.  Wow, I finally found myself in the shoes of the people that I call upon.  Being a salesman is tough and requires persistence…y’all as administrators of your recognition program seldom look at what other options are available and rarely change providers.  When was the last time you seriously gave another company a look?  When was the last time you changed providers?  It has probably been awhile hasn’t it?  I understand, heck…I can relate.  It is important for you to know a lot has changed in the recognition industry in the past 1-3 years as there is a big push towards providing Software as a Service (SaaS) solutions in addition to common service award programs.

Cable television isn’t really a big deal in the scheme of things.  This is where my analogy gets a little weak.  Recognition is most likely not your primary job function, but unlike cable television, it is a big deal.  Recognition when done right becomes a way of life.  It can transform a workplace and create engaged workers who are appreciated and feel that their work is of value.  We here at Award Concepts, are advocates for creating a culture of recognition.  We realize that no two organizations are the same and that is why each program we craft is unique to each organization.  We take a different approach to recognition, serving as consultants we lean forward when we listen and the end result is a program that has your name stamped on it…not the stamp of some other company.  Award Concepts does not sell recognition programs, we sell the service of crafting custom recognition programs.

You might be wondering if I did anything about my cable.  The answer is yes.  Upon this epiphany  I came home and contacted the providers in my area to see what was available.  I changed providers.  One company (like Award Concepts), had significantly greater value added benefits in the form of SaaS solutions.  Services that I had no idea even existed.  Go figure!

  • Control my cable and recordings from my iPhone
  • Watch television and my DVR from my iPhone
  • Watch ALL Chicago sports (my previous company did not offer a NBA package)  Go Bulls!!!  Derrick Rose for MVP!
  • More channels
  • A reduced bill

The above are some of the new benefits that I enjoy.  There are others, but these are what stood out to me.  Everyone has there triggers.  I’m still searching for a cable company that lets me tell them exactly what I want and craft a subscription package accordingly.  Lucky for you, when it comes to your recognition program you do have options and one of those is Award Concepts and they will listen and craft a program specific to you.  Start a conversation today!

Spring is a time for change.  Below are some images from the 1st quarter of this year and what has changed in my life.  Enjoy!  (Click on “View with PicLens” to see image captions)

Looking for Hospital Recognition Thank You Cards?

March 21, 2011 by  

If so, we’ve got them.  As one of our Software as a Service (SaaS) solutions we provide eCards to recognize and acknowledge various milestones and achievements…thank you cards are just one type.  These eCards are an excellent way to provide a no-cost recognition solution to your care givers.

Our SaaS solutions are part of our admin recognition portals for service award administrators and on our awardee recognition portals.  The eCards are available on both recognition portal websites.  We provide generic eCards for the following:  anniversaries, job well done, birthdays, welcome aboard, thank you, congratulations, and holidays.  We can even create custom eCards that are branded to your organization.  Custom cards can feature your logo, artwork, mission, vision and values…the possibilities are endless.  Contact us today to start a conversation with one of our Recognition Experts to get this free SaaS solution implemented as part of your organization’s recognition strategy.

If you are looking for hospital recognition ecard solutions, we’ve got them!

It’s the Thought That Counts

March 14, 2011 by  

Managers are quick to admonish an employee when under-performing and when mistakes are made.  When an employee does wrong it rarely ever goes unnoticed.  Employees are expected to do the job they are hired to do and expected to do it well.  Employees are human though and mistakes are made.  Mistakes however are often few and far between yet they are noticed, however when all deadlines are met, targets achieved, projects completed, the recognition for the same is missing in many organizations.  As a manager, it is important to realize that taking time to recognize employees’ contributions, whether big or small, go a long way in bringing out the best in them…as well as in your organization.  Being noticed helps with employee engagement and morale.  Everyone likes to feel valued and appreciated.  Simple acknowledgments of recognition are a great way to motivate your employees to perform better and appreciating their work.  Below are a few suggestions to incorporate into your total recognition strategy to help promote a culture of recognition within your organization:

A Hand-Written Note of Appreciation

This is number one on my list because it is personal as well as lasting and are often saved and read later and serve as a remembrance of the action being recognized.  A simple thanks or pat on the shoulder and “job well done” is good, but putting it on paper has long lasting value.

eCards and eCertificates

Quick and easy to create and share, these make a great solution for on-the-spot recognition.  These Software as a Service solutions are free and provided by Award Concepts.

A Stress Reliever Kit

Your employees go through a lot of stress daily in order to complete projects and achieve important deadlines.  As such, a stress reliever kit can go a long way.  This kit could include things like:  CD with relaxing music or of their favorite artists, some chocolates, fruit, and a journal (used to vent by writing in it to release stress).  These will allow them to take a break from the built up stress of their job.  This will signify to them that you recognize and understand the difficulties of their job and will also demonstrate that you value their contributions and they will be motivated to perform better and complete the projects on their to-do list.

A Day Of(f) Fun

To recognize the efforts after achieving an important deadline, give your employee the day off and do not disturb them with calls about work so that they have a free day to unwind and relax and forget about work for at least a day.  You can even do this for a particular team that worked together by giving each team member their day off at different times throughout the month.  You may think that you can’t afford to give a day off, but their efforts will double once they are rejuvenated and refreshed.

Recognition Wall

Setup a wall in  common area such as a hallway, break-room, lunch-room, etc. to dedicate a space on the wall to recognize and showcase those who have made a significant contribution to the organization.  This could include photos and descriptions each employee’s contributions.  These could be submitted by fellow employees and in doing so a strong rapport is built amongst colleagues which is the foundation of any great organization.

Remember..."it's the thought that counts" ;)

As the saying goes, “it’s the thought that counts”.  Nothing is more valuable to an employee than knowing that their contributions to the organization do not go unnoticed.  No employee wants to go to work and leave without knowing/feeling like they’ve made an positive impact on the organization.  As managers, it is up to you to let them know how important they are and how much you value their efforts.


The Relevance of Service Awards: Why a Service Award Program is Essential

March 8, 2011 by  

People want to be recognized. People need to be recognized.

The questions you need to be asking yourself: Are you recognizing them? If not, why aren’t you? And if you are recognizing them, how effective are your methods of employee recognition?

These are important questions. Coincidentally, they’re also the questions that you don’t normally ask yourself on a day to day basis. Recognizing an employee’s hard work and dedication to your organization is what a Service Award Program is all about.

So how does a service award benefit the company as a whole? In simple terms, a happy worker is a good worker. Your employees’ level of motivation has an impact on the quality or quantity of their work. Increased employee productivity and retention in turn benefits the corporate bottom line.

Historically, service awards have been synonymous with employee recognition. Service awards are a way of recognizing employees for predetermined years of service with the company. On milestone anniversaries businesses will offer gifts to commemorate the occasion, usually giving the employee a selection of gifts to choose from. The traditional method of recognition was for an organization to offer gifts to their employees by means of selection out of a printed award catalog. This is still very common, but today more and more companies are offering gifts to their employees via company branded websites, which happens to be one of Award Concepts’ specialties.

Over the past two years, we have invested into the development of “Software as a Service (SaaS)” employee recognition solutions to help fuel your organization’s recognition program. We’ve developed Recognition Portal™ websites that are customized to your company. We have established an Admin Recognition Portal, which is geared towards program administrators, and we also have an Awardee Recognition Portal which focuses on the award recipients. Each portal provides useful tools for day-to-day recognition that will help create a culture of recognition and fit in with your total recognition strategy.

In addition to the recent change in technology within the employee recognition industry, the awards themselves have also changed over the years. An effective mix of award types helps all types of employee recognition, from everyday contributions to major achievements and milestones. Award Concepts offers a wide and varied selection of awards that range from lifestyle gifts to customized emblematic awards. We literally have hundreds of gift selections ranging from binoculars to high-definition televisions, iPods to grandfather clocks, and digital cameras to crystal bowls. Try to think of any award you’d like to provide your employees; we have it.

A service award program is an essential part of every organization. If you don’t have one right now, you should. Contact Award Concepts for more information regarding Service Award Programs.

We Provide the Tools to Fuel Your Hospital Recognition Program

February 7, 2011 by  

Do you feel that recognition once a month or once a year just isn’t enough?  If you’re like many organizations, you probably celebrate employees’ years of service anniversaries once a month or once a year for logistical purposes, but you wish you could do more on a day-to-day basis.  Most will agree that recognition is an essential part to a healthy relationship between employer and employee, yet it seems to be a difficult task.  Award Concepts has invested into the development of Software as a Service (SaaS) solutions to help fuel your hospital’s recognition program.

We’ve developed what we refer to as Recognition Portals.  We have an Admin Recognition Portal which is geared towards program administrators and we have an Awardee Recognition Portal which focuses on the recipient.  Each portal provides tools for day-to-day recognition that will help create a culture of recognition and fit in with your total recognition strategy.

Tools like our customized eCards, Certificate Builder, Recognition Bulletin Board, daily email reminders to managers about employee’s birthdays and anniversaries, department spotlights, peer-to-peer recognition, and so much more!

In this article, I’d like to introduce two of these tools; eCards and Certificate Builder.


Our eCards are virtual greeting cards that provide a “green” way to send fellow employees, friends, and family inspiration and caring messages at any time.

We provide a feature that allows for a CSV file to be imported into the administration panel of the portals which populates an address book.  The address book allows the sender of an eCard to search by name, location, department or any other specified fields you desire!

Our art department will work with you in creating branded eCards that can reflect your company’s image as well as mission, vision, and values.  It becomes quite a fun process working with our art department in creating your own unique eCards…they are sure to get many compliments from your staff!

Certificate Builder

Perfect for on the spot recognition, our Certificate Builder allows you to design and create personalized certificates to recognize various accomplishments.  The way our builder is designed allows you to create an infinite number of unique certificates.

Using a three step process:

1.  the user selects a layout design

2.  the user enters in criteria;  name of employee recognized, presenter’s name, type of recognition, accomplishment and even have the ability to import a campaign logo…not just the hospital logo

3.  the user opens the certificate as a PDF file and is able to print it

Once printed, the manager has a certificate that he/she can present to the employee in person to recognize an accomplishment so that it does not go unnoticed.  This simple gesture is a great way to increase employee morale and have high job satisfaction within the workplace!

Get Started Today!

Are you interested in learning more about our programs and services?  Want to implement some of our SaaS solutions as part of your total recognition strategy?  Contact us today! We want to give you a glimpse of what partnering with Award Concepts can do for your recognition program and how we can help change the culture of recognition within your organization, one solution at a time.  So, what are you waiting for?  Start a conversation with us today!