Employee engagement is a phrase that gets mentioned quite a bit nowadays. Books are published about it. Seminars are held about it. Articles, like this one, are written. But what does it really mean? And why should you care?
Employee engagement, also called work engagement or worker engagement, is a business management concept. An engaged employee is one who is fully involved in, and enthusiastic about, his or her work, and will therefore act in a way that furthers their organization’s interests.
Now that you know what employee engagement means, why should you and your healthcare organization care? Here are some of the results of effective employee engagement:
Employees understand their role in success – Employees need to understand how their job fits into the big picture. They need to know what they must do more of and do differently to help the business succeed. Hospital managers can help their employees by helping employees upgrade their skills to match the needs of the hospital.
Career development – Engagement levels rise when there is a formal career development system that includes components such as formal career tracks and annual career evaluations. People that are actively engaged help move the organization forward.
Maintaining credibility – Creating a bond with employees should be viewed as an investment. Sometimes you just need to get out of the way and let them do their work. When you go ahead and trust people, you have created a culture of trust. They will be engaged.
Commitment to your hospital and its patients – Studies have statistically shown that engaged employees are more productive, more profitable, more customer-focused, safer and less likely to leave their employer.
As you can see, employee engagement leads to success. Our recognition programs will generate engagement in your organization. Fill out our Easy Recognition Quote (ERQ) request form today. An Award Concepts recognition professional will contact you soon thereafter to discuss a customized employee recognition strategy with you. Plus, we’ll send you a free Starbucks giftcard!
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